Question 1

How does the platform work?

Accepted Answer

Each organization gets its own isolated workspace. All data — bookings, drivers, vehicles — is fully isolated per organization.

Question 2

Can I try before paying?

Accepted Answer

Yes. Every new organization starts on a 14-day free trial with no credit card required. You get 5 drivers, 5 vehicles, and 100 bookings.

Question 3

Which payment methods are supported?

Accepted Answer

We support M-Pesa (STK Push) and bank transfer. More payment methods coming soon.

Question 4

How is tracking data updated?

Accepted Answer

Drivers submit location updates via the driver app. Each update creates a tracking event that senders and receivers can view using their tracking code.

Question 5

Can I export my data?

Accepted Answer

Yes. Org admins can export bookings, payments, and driver records as CSV from the Settings page.

Question 6

Is there an API?

Accepted Answer

Yes. Growth and Enterprise plans include API access with a dedicated API key for integrating with your own systems.

Frequently asked questions